The Event and Sales Coordinator is responsible for assisting in revenue event sales and venue event coordination at the Alumni Association and Foundation (AA&F)'s Fluegel Alumni Center.

The Fluegel Alumni Center (FAC) is the U.S. Naval Academy Alumni Association and Foundation (AA&F)'s new 70,000+ square foot office and events facility. This position is part of a new, dynamic team focused on advancing our mission to support and connect our alumni and local community through delivering unmatched hospitality and premium event experiences.

This position reports to the Associate Director of Event Sales and Marketing and is classified as exempt under the Fair Labor Standards Act (FLSA).

Major Duties and Responsibilities:

• Work independently and as a team in event sales and venue coordination across a wide range of events, including member-hosted, corporate, and private events such as reunions, weddings, receptions, conferences, and personal events.
• Plan and develop new, innovative ideas for Alumni Center events, to include hosted events from our Blue and Gold Bar, that enhance engagement experiences across Alumni demographics.
• Coordinate event catering, logistics, and contracts.
• Monitor and track event financials.
• Manage event client communications and billing.
• Provide day-of venue event coordination, which includes evenings and weekends.
• Conduct post-event assessment and customer feedback surveys. Share customer feedback to leadership and our business partners.
• Work with Finance to ensure customer billing receipts, as well as the prompt payment of AA&F invoices for our contracted services.
• Assist in the development of marketing plans and materials to increase the customer base and promote events.
• Collaborate with vendor partners on a variety of events, including but not limited to catering, rentals, tenting, planning, and design.

Skills and Qualifications:

• Strong commitment to the mission of the Naval Academy Alumni Association and Foundation, and our core values: Integrity, Respect, Teamwork, Service, and Growth.
• Excellent teamwork, customer-focused orientation, and strong interpersonal skills.
• Catering/event sales and venue management experience (preferred).
• Minimum of 2 years of experience in a fast paced, high-volume event planning role (preferred).
• Bachelor's degree in a hospitality or business-related field, or equivalent experience (highly desired)
• Familiarity with university, non-profit, military, or related environment (preferred).
• Excellent customer service, sales, marketing, and administrative skills.
• Outstanding oral and written communication skills.
• Expertise with MS Office/Teams, event technology and software (such as CVENT, Tripleseat, SocialTables, etc.), CRM database software (preferably Blackbaud CRM) and social media (desired)
• Enthusiastic and flexible professional individual able to work independently and creatively, as well as part of a team.
• Proven ability to work with a team of internal and external partners to execute a multifaceted event portfolio.
• Experience in meeting tight deadlines, juggling multiple responsibilities and producing a high volume of work.
• Strong problem-solving skills and the ability to manage unexpected challenges during events.
• Must be available and willing to work nights and weekends as needed according to the Event Calendar.
• Ability to multi-task, prioritize deadlines, and work in a fast-paced environment.

Additional Requirements

• Able to pass U.S. Federal Government background check and obtain installation access.
• Must be able to work evenings and weekends as needed, according to the Event Calendar, including weekend and holiday football bowl games.
• Traditional work environment: may be physically demanding at times, and must be able to lift 40 lbs.
• Position may require travel (2-3 times a year).
• Access to a vehicle for event-related tasks as needed.