The Data Processing Specialist position is part of a highly collaborative and energetic team, all driven to advance the USNA Foundation and Alumni Association mission and committed to personal and professional development. We are a team driven by collegiality, collaboration, achievement, and personal growth. Our team works closely to think strategically, address opportunities and challenges, and seek ways to improve group and individual performance. This exempt position reports to the Director, Information Management and Reporting and is the primary data steward and requirements analyst for the Enterprise.

EXPECTATIONS OF THE POSITION

Data Entry & Management

• Accurately input, update, and maintain records in Blackbaud CRM, ensuring data integrity and consistency.
• Import data from external sources using BrightVine Data Loader and export data via Zuri Velocity in support of the needs of the Enterprise and by the direction of the Executive Director of STAR and Director, Information Management & Reporting.
• Conduct regular data audits and clean-ups to ensure accuracy, completeness, and compliance with institutional and regulatory standards.

Data Quality

• Ensure the consistent and routine append of data that support and enrich the Enterprise's engagement and fundraising activities, including but not limited to
  • Employment appends
  • Deceased appends
  • Email, phone, and address append
  • Relationships append
• Ensure the integrity of incoming data from the data ecosystem, including but not limited to RNL and Evertrue.
• Monitor data quality, consistency and integrity to ensure data supports the Enterprise business models.
• In coordination with the Enterprise IT team, evaluate adjustments to processes regarding demographic updates, solicitation coding, primary contact information identification, etc.

Reporting

• Maintain queries, export definitions, OData links and existing canned reports within the Blackbaud CRM.
• Using BBCRM generate data exports in support of mailings, solicitations, and invitations, as well as create queries and reports to disseminate information to appropriate staff members, including gift officers, management, donor relations, research, etc.

Data Governance

• Consistent with the policies derived from the DGC, monitor and enforce the data governance policies and procedures, including the standard procedures for tracking and monitoring data across the enterprise.
• Develop, monitor and maintain the master data catalog and data and meta data dictionary.
• Work collaboratively across functional teams to determine the data points, data types, and sources of data to track and translate and implement those requirements in the enterprise applications.

Required Qualifications

• Approaches each day with grit and optimism, works enthusiastically, thinks with intellect, and acts honestly and humbly.
• Excellent organizational and critical thinking skills.
• Strong problem-solving skills with the ability to troubleshoot data issues independently.
• Self-motivated and resourceful, able to learn new systems and processes.
• Proactive in identifying and implementing process improvements.
• Dedication to growth and professional development with an openness to coaching and mentoring.
• A bachelor's degree from an accredited college or university or equivalent relevant experience
• Dedication to growth and professional development with an openness to coaching and mentoring.
• 1 to 3 years of data management experience, preferably in nonprofit, higher education, or an independent school.
• Proficient in Excel, including advanced formulas, pivot tables, and add-ins. MS Office, Office 365 including teams, sha point, PowerPoint, Word, and Outlook.
• Proficiency in database software, preferably Blackbaud (Raiser's Edge, Salesforce, or similar CRM).
• Ability to manipulate, analyze, extract, transform and load data using BrightVine Data Loader and Zuri Velocity)